In a matter of a few weeks bacta’s first Social Responsibility Exchange will be held in London. Social responsibility is core to bacta’s business and the free-to-attend one day event will unite operators and their staff with professionals representing every facet of education about problem gambling, along with its identification and treatment. The day will provide a mix of high profile speakers, panel discussions and a series of practical workshops.
Lee Willows, Founder and Chief Executive of the Young Gamblers Education Trust (YGAM) will be taking part in the panel discussion: Improving the customer journey for the problem or at risk customer, bringing his own unique perspective and that of working with operators over the past few years.
YGAM is UK Registered Charity with a social purpose to ‘inform, educate and safeguard young people against problem gambling or social gaming.’ Since Lee founded YGAM almost four-years ago, it has quickly established itself as the emerging, leading education charity around gambling & gaming harm-minimisation in the United Kingdom. Last year alone YGAM worked with almost 56,000 young people and collaborated with almost 350 educational organisations (schools, colleges, universities and charities) to deliver its programme.
YGAM has two principle products. The first is its accredited practitioner workshops where teachers, youth workers, community mental health colleagues, prison & probation colleagues and community volunteers are trained and certified to deliver the YGAM gambling & gaming-related harm prevention programme to young people.
The second product is university based, where YGAM works in partnership with universities to train year two & three students to become YGAM Peer Mentors. Trained Peer Mentors are then employed part-time to deliver a range of gambling & gaming-related harm prevention programmes and awareness campaigns within their universities and local communities using YGAM’s educational resources.




























