Grand Casino Bern was the very first casino to adopt DRGT systems in Switzerland – back in 2008. Casino Bern offers six different jackpots to its customers that are managed by the DRGT system: Swiss Jackpot, Auto Jackpot, Parking Jackpot, Hot & Wild Jackpot, Teatro Jackpot and Mystery Jackpot. All these jackpots are managed by the DRGT system. The sheer jackpot variety was introduced in 2007. The increased requirements on the system meant that Casino Bern management had to look for a new supplier – and chose DRGT.
Mr. Gerhard Stiegler, Technical Director at Grand Casino Bern, comments, “Our customer focus has always been our motivator for change. As a team we constantly look how we can ensure that our guests spend the best possible time in our casino. The introduction of a wide degree of jackpots brought the previous systems technology to its limits. We researched the market and chose DRGT, at that time its Austrian counterpart SiP. We have been working together with DRGT since 2008 and are very satisfied with the DRGT system and the support this company gives us”.
Mr. Stiegler continues to explain the benefits that the DRGT system offers, “For us it is unique in the market. The future-looking DRGT technology requires no central server – that is a massive benefit. There is no single point of failure. The functionality of the DRGT system is excellent – it is easy to use and we can manage all our systems requirements – not just the jackpots, but also the accounting and ticketing as well”.
Mr. Christian Eder, Operations Director at DRGT, comments, “We not only manage seven different jackpots – there are different jackpot levels between these as well. Our job is to manage the varied and complex requirements and ensure that our customers make best possible use of our systems. Naturally reliability is key
Grand Casino Bern was opened in 2002. It offers 350 slot machines and 14 live gaming tables every day of the year. The Swiss jackpot is the largest casino jackpot in Europe. Grand Casino Bern’s motto is ‘All in One’ – as it offers everything to ensure an unforgettable stay.